Contact Us
We would love to hear from you. Whether you have a question about our products, need help with a download, or want to provide feedback, please do not hesitate to get in touch.
Payment & Billing Enquiries
All payments on swotnote.com are processed by Paddle.com Market Limited, our Merchant of Record. For billing questions, refund requests, or invoice enquiries, you may contact us directly at contact@solvaaa.com and we will assist you or direct you to Paddle's support team as needed.
Frequently Asked Questions
How do I download my purchased materials?
After purchasing, go to My Page > Materials. You will find download links for all your purchased items there.
Can I get a refund?
Yes. Please see our Refund Policy for full details. Materials that have not been downloaded are eligible for a full refund within 30 days.
Who processes my payment?
Paddle.com Market Limited acts as the Merchant of Record for all transactions. They handle payment processing, sales tax/VAT, and issue invoices on our behalf.